Sitti Subekti
Analisis kualitas pelayanan terminal kargo domestik bandar udara berdasarkan tingkat pelayanan minimum : Studi kasus terminal kargo Bandar Udara Soekarno-Hatta = Analysis of airport cargo terminal service quality based on minimum sevice level : case study cargo terminal of Soekarno-Hatta Airport
Fakultas Teknik Universitas Indonesia, 2011
 UI - Tesis (Open)
Terang Dyahning Maharani
Dampak Kualitas Layanan dan Citra Merek terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan di Industri Air Cargo = The Effect of Service Quality and Brand Image in The Air Cargo Industry On Consumer Satisfaction And Loyalty
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis (Membership)
Raniyah
Financial analysis of airlines as air cargo terminal operator: case study PT. Garuda Indonesia Tbk = Analisis keuangan maskapai penerbangan sebagai operator terminal kargo udara: studi kasus PT. Garuda Indonesia Tbk
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)
Riza Hamidah
Analisis kualitas layanan PT. Aetra Air Tangerang ditinjau dari persepsi pelanggan = Service quality analysis of PT. Aetra Air Tangerang by customer perception
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Tesis (Membership)
Kaban, Nur Sabil Mahsyar
Analisis Peningkatan Kualitas Layanan pada ProQ Bengkel AC Kendaraan = Analysis of Service Quality Improvement at ProQ Vehicle Air Conditioning Workshop
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis (Membership)