Analisis pengaruh service environments terhadap customer emotions, customer satisfaction dan behavioral intentions : studi kasus: pelanggan Klinik Perawatan Natasha Skin Care di Jabodetabek = The analysis of service environments influence to customer emotions, customer satisfaction and behavioral intentions : case study: customers of Natasha Skin Care Clinics in Jabodetabek

Motivasi, Konsep Diri, dan Pengalaman Indrawi: Studi Komparatif Empat Pengamen Wilayah Jabodetabek = Motivation, Self Concept, and Sensory Experience: Comparative Study of Four Buskers in Greater Jakarta

Pengaruh Social Media Marketing Efforts Terhadap Brand Equity dan Consumer Response (Studi Pada Konsumen Starbucks Indonesia di Jakarta) = The Effect of Social Media Marketing Efforts on Brand Equity and Consumer Response (Study on Starbucks Indonesia's Consumer in Jakarta)

Analisis pengaruh innovation attributes dan knowledge-based trust terhadap behavioral intention untuk menggunakan mobile banking : studi kasus Bank Mandiri di Jabodetabek = The effect of innovation attributes and knowledge based trust on behavioral intention about using mobile banking : case study Bank Mandiri in Jabodetabek

Pengaruh inovasi produk terhadap purchase intention : studi pada Starbucks VIA = The effect of product innovation toward purchase intention : case study Starbucks VIA