Hanson, James A.
Opening the capital account a survey of issues and results
World Bank, 1992
 Buku Teks
Investigation of land use changes on soil erosion process using geographical information system
 Artikel Jurnal
Using the new planning for results process to create local standards of library service
 Artikel Jurnal
Vadhel Iqbal
Pemetaan proses bisnis dan pengadaan kartu PT MRT Jakarta di stasiun menggunakan inventory management analysis = Business process and card procurement mapping of PT MRT Jakarta at the station using inventory management analysis
Fakultas Teknik Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Nurhidayati
Perbaikan proses bisnis pembukaan rekening tabungan syariah dengan menggunakan metode service blueprint: studi kasus PT Bank Syariah XYZ = Business process improvement on sharia account opening by using the service blueprint method: study case PT Bank Syariah XYZ
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)