Maria Goretti Deliana
Strategi peningkatan loyalitas pelanggan pada Usaha Mikro, Kecil, dan Menengah (UMKM) kerajinan tangan kayu menggunakan metode Structural Equation Modeling (SEM) = The strategy of customer loyalty improvement in wooden handicraft Micro, Small, and Medium Enterprises (MSMEs) using Structural Equation Modeling (SEM) method
Fakultas Teknik Universitas Indonesia, 2019
 UI - Tesis (Membership)
Harmawan Susetiyana
Analisis loyalitas pelanggan pada industri airfreight forwarder dengan menggunakan structural equation modeling (SEM) = The analysis of customer loyalty in airfreight forwarder industry using structural equation modeling (SEM)
Fakultas Teknik Universitas Indonesia, 2009
 UI - Tesis (Open)
Fatkhurrohman
Analisis pengaruh faktor - faktor inovasi terhadap peningkatan loyalitas pelanggan dengan metode structural equation modeling = Analysis the effect of innovation factors in escalation of customer loyalty by using structural equation modeling method
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi (Open)
Harmawan Susetiyana
Analisis loyalitas pelanggan pada industri airfreight forwarder dengan menggunakan structural equation modeling (SEM)
Fakultas Teknik Universitas Indonesia, 2009
 UI - Tesis (Open)
Ika Arum Sari
Perancangan model peningkatan loyalitas pelanggan pada perusahaan trading bahan kimia dengan metode service quality dan structural equation modeling = Designing a model to improve customer loyalty in chemicals trading company with service quality and structural equation modeling method
Fakultas Teknik Universitas Indonesia, 2015
 UI - Tesis (Membership)