Elements of queueing theory; with applications

Fundamentals of queueing theory

Queueing theory in manufacturing systems analysis and design

Analisis Keoptimalan Jumlah Customer Service pada Call Center SFHSS Menggunakan Model Antrian M/M/c/N Markovian Feedback with Encouraged Arrivals and Reneging Customers = Analyzing the Optimization of the Number of Customer Services on Call Center SFHSS with queueing model M/M/c/N Markovian Feedback with Encouraged Arrivals and Reneging Customers

Intensi mengantre dan menyela antrean: analisis berdasarkan teori planned behavior = Intention to queueing and intrusions: analysis based on theory of planned behavior