Hendraruliantio Miadji Rahardjowibowo
Hubungan kepuasan komunikasi call center dengan efektifitas komunikasi kepada customer Garuda Indonesia = Call center's communication satisfaction in relation with communication effectiveness to Garuda Indonesia's customer
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006
 UI - Tesis (Membership)
Crucial confrontations : Perangkat andal, teruji, dan praktis untuk meningkatkan kinerja perorangan dan kesuksesan organisasi = Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior / Kerry Patterson ... [et al.]; penerjemah, Lilian Tedjasudhana
Gramedia Pustaka Utama, 2007
 Buku Teks
Andi Qamariel Nur Fajrina
Pengaruh perceived supervisor support terhadap work engagement dengan mediasi perceived organizational support dan moderasi learning opportunity di kantor pusat PT Jasa Marga, Persero (Tbk) = The effect of perceived supervisor support on work engagement mediated with perceived organizational support and moderated by learning opportunity at PT Jasa Marga, Persero (Tbk) headquarter
2018
 UI - Skripsi (Membership)
Wood, Julia T., 1950-
Komunikasi interpersonal : interaksi keseharian = Interpersonal communication : everyday encounters
Salemba Humanika, 2013
 Buku Teks
Communication and personal relationship
Kathryn Dindia, Steve Duck, editor
John Wiley & Sons, 2000
 Buku Teks