Mia Indria Pramesti
Kualitas pelayanan jasa kereta api Commuter Line Jabodetabek = Service quality of Jabodetabek Commuter Line train
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis (Membership)
Singgih Rahadi
Proses inovasi layanan sistem e-ticketing pada Kereta Commuter Jabodetabek = Process of innovation e-ticketing service system in Commuter Jabodetabek Train / Singgih Rahadi
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Rini Wisnu Wardhani
Potensi kompetitif dan analisa strategi penyediaan layanan keamanan certificate authority di era konvergensi studi kasus: Lembaga Sandi Negara = Competitive potential and strategic analysis to provide certificate authority service in convergence era case study: Lembaga Sandi Negara
Fakultas Teknik Universitas Indonesia, 2011
 UI - Tesis (Open)
Delvi Fitryana Anisa
Analisis potensi permintaan fasilitas park and ride di jalur layanan KRL Jabodetabek = Potential demand analysis of park and ride facility uses in KRL Jabodetabek lane service
Fakultas Teknik Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Jati Perdana
Pemetaan perilaku komplain pada layanan Commuter Line Jabodetabek = Complaining behavior profiling in Commuter Line Jabodetabek Service / Jati Perdana
2015
 UI - Tesis (Membership)