Pengaruh store atmosphere terhadap emotional response: studi pada konsumen Transmart Carrefour Cempaka Putih = The influence of store atmosphere toward emotional response: study on consumer Transmart Carrefour Cempaka Putih

Pengaruh respon emosi terhadap aktivitas wom dengan kepuasan sebagai variabel mediasi (studi kasus perfilman Indonesia di wilayah Jabodetabek) = Impact of emotional response on wom activities with satisfaction as mediatior variable (case study Indonesian movies on regional Jabodetabek)

Analisis pengaruh fariabel-fariabel live musical performance terhadap audience satisfaction : studi kasus pertunjukkan grup musik Maliq & D'essentials pada event Accoustic Across 2008

Analisis peranan ekuitas merek terhadap kepuasan pelanggan dan loyalitas merek pada The Harvest Patissier & Chocolatier = Role of brand equity to customer satisfaction and brand loyalty at The Harvest Patissier & Chocolatier

Pengaruh perceived quality terhadap repurchase intention yang di mediasi oleh variabel-variabel perceived equity, perceived value, customer satisfaction, expected switching cost, dan brand preference : studi kasus pelanggan Garuda Indonesia = The effect of perceived quality toward repurchase intention with mediating variables of perceived equity, perceived value, customer satisfaction, expected switching cost, and brand preference : case study of Garuda Indonesia