Taufan Novembri Sandyopasana
Pengaruh persepsi kualitas terhadap loyalitas konsumen pada aplikasi mobile payment = Influence of perceived quality of mobile payment application towards loyalty
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis Membership
Bayuaji Prasetyo
Analisis Peran Digital Innovation, Perceived Value, dan Loyalty Program terhadap Kesetiaan Pelanggan di PT. Garuda Indonesia = The Role of Digital Innovation, Perceived Value, and Loyalty Program on Customer Loyalty at PT. Garuda Indonesia.
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis Membership
Fahira Anya Katili
Analisis Pengaruh Modul Loyalty Program GoClub Terhadap Loyalitas Pengguna Dalam Menggunakan Aplikasi Gojek = Analysis Of The Influence Of GoClub Loyalty Program Module towards User's Loyalty In Using Gojek Application
Fakultas Ilmu Komputer Universitas Indonesia, 2022
 UI - Skripsi Membership
Nabila Rachmadhania
Pengaruh antecedents online relationship quality dan dampaknya pada loyalitas konsumen: Moderasi loyalty program = The influence of antecedents online relationship quality and its impact on customer loyalty: Loyalty program moderation
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021
 UI - Tesis Membership
Muhammad Hassan Shibghotulloh
Analisis pengaruh kepuasan, kepercayaan, dan keterlibatan pelanggan pada online review intention: studi kasus: aplikasi belanja online di Indonesia = Analysis of the effect of satisfaction, trust, and customer engagement on online review intention: case study: mobile shopping applications in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi Membership