Analisis Peran Digital Innovation, Perceived Value, dan Loyalty Program terhadap Kesetiaan Pelanggan di PT. Garuda Indonesia = The Role of Digital Innovation, Perceived Value, and Loyalty Program on Customer Loyalty at PT. Garuda Indonesia.

Analisis Pengaruh Modul Loyalty Program GoClub Terhadap Loyalitas Pengguna Dalam Menggunakan Aplikasi Gojek = Analysis Of The Influence Of GoClub Loyalty Program Module towards User's Loyalty In Using Gojek Application

Pengaruh antecedents online relationship quality dan dampaknya pada loyalitas konsumen: Moderasi loyalty program = The influence of antecedents online relationship quality and its impact on customer loyalty: Loyalty program moderation

Analisis pengaruh kepuasan, kepercayaan, dan keterlibatan pelanggan pada online review intention: studi kasus: aplikasi belanja online di Indonesia = Analysis of the effect of satisfaction, trust, and customer engagement on online review intention: case study: mobile shopping applications in Indonesia

Analisis pengaruh customer engagement terhadap brand loyalty (studi pada komunitas online Mi Community Indonesia) = The impact of customer engagement towards brand loyalty (a study in Mi Community Indonesia online commmunity)