Anzil Sifa Fauziah
Analisis pengaruh kualitas integrasi saluran melalui omnichannel retailing terhadap customer engagement serta implikasinya pada repurchase intention dan positive word-of-mouth = Analysis the effect of channel integration quality through omnichannel retailing on customer engagement and its implications in repurchase intention and positive word-of-mouth
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi Membership
Rezky Ramendra
Pengaruh kualitas layanan dan kualitas makanan terhadap kepuasan dan loyalitas konsumen dengan peran moderasi dari atmosfer pada segmen restoran studi kasus sushi Tei = Effects of service quality and food quality to consumer satisfaction and loyalty with moderating role of atmospherics in ethnic restaurant case study Sushi tei
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi Membership
Galuh Chynintya Rosita Puspaningdarmo
Pengaruh Omnichannel Integration Quality Terhadap Customer Loyalty yang Dimediasi oleh Customer Engagement dan Relationship Program Receptiveness pada Industri Kecantikan = The Effect of Omnichannel Integration Quality on Customer Loyalty Mediated by Customer Engagement and Relationship Program Receptiveness in The Beauty Industry
Fakultas Ekonomi Dan Bisnis Universitas Indonesia, 2023
 UI - Tesis Membership
Fauzia Fitrianingtyas
Peran Perceived Novelty terhadap Customer Loyalty melalui Customer Inspiration dalam industri Retail Omnichannel = The role of Perceived Novelty on Customer Loyalty through Customer Inspiration in the Omnichannel Retail industry
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Patricia Michelle Alvernia Adam
Analyzing the impact of retail brand personality and self-congruity on store loyalty: the moderating effect of gender, study case: fast fashion industry in greater area of Jakarta = Menganalisis dampak retail brand personality dan self-congruity pada store loyalty : efek moderasi dari gender, studi kasus: industri fast fashion di Jabodetabek /Patricia Michelle Alvernia Adam
2014
 UI - Skripsi Membership