Noviana Indah Mustikaningtyas
Analisis pengaruh perceived value terhadap revisit intention infrequent customer pada trendy coffee cafe = The influence of infrequent customers perceived value on revisit intention trendy coffee cafe
2017
 UI - Skripsi (Membership)
Asrianda Syah Putra
Analisis pengaruh service quality, perceived value, perceived image, satisfaction, dan customer engagement terhadap behavioral intention dari penumpang maskapai penerbangan komersial domestik = The Influence of service quality, perceived value, perceived image, satisfaction, and customer engagement on behavioral intention of domestic commercial airline passengers
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis (Membership)
Andre Fauzianto Budihardjo
Pengaruh Dimensi Service Quality dan Customer Satisfaction Terhadap Word-of-Mouth dan Revisit Intention (Penelitian Di Lapangan Golf Pondok Indah) = The Effect of Service Quality Dimensions and Customer Satisfaction on Word-of-Mouth and Revisit Intention at Pondok Indah Golf Course
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership
Abdurrahman
Pengaruh customer perceived value terhadap word of mouth pelanggan Starbucks coffee Universitas Indonesia = The effect of customer perceived value to word of mouth by customer of Starbucks coffee University of Indonesia
Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Rakha Naufal Anis
The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek
Fakultas Hukum Universitas Indonesia, 2016
 UI - Skripsi (Membership)