Haniah Alatas
Implementasi green hospital di RSUD R. Syamsudin, sh dengan kriteria kerangka kinerja ekselen malcolm baldrige = Implementation of green Hospital in RSUD r. Syamsudin, sh with malcolm baldrige framework criteria for performance excellence
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2019
 UI - Tesis (Membership)
Uraifah
Pengelolaan perubahan lingkup desain dalam peningkatan kinerja waktu bangunan Rumah Sakit Pendidikan Universitas Indonesia = Design scope change management for the improvement of project time performance at teaching Hospital Project University of Indonesia / Uraifah
2011
 UI - Tesis (Membership)
Chandrawati
Analisis implikasi kebijakan rsud kemayoran di Provinsi DKI Jakarta terhadap kinerja pelayanan maternal menurut malcolm baldrige = Analysis of policy implication at kemayoran regional hospital in Jakarta province on maternal service performance based on malcolm baldrige criteria
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2017
 UI - Tesis (Membership)
Miller, Richard L.
New directions in hospital and healthcare facility design / Richard L. Miller, Earl S. Swensson.
McGraw-Hill, 1995
 Buku Teks
Sri Paulina Riah Ukurta
Desain Mutu Pelayanan Instalasi Rawat Inap RSUD Puruk Cahu dengan Metode Service Quality dan Quality Function Deployment Tahun 2017 = Design of Service Quality in Inpatient Department of RSUD Puruk Cahu with Service Quality and Quality Function Deployment Method 2017
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2017
 UI - Tesis (Membership)