Analisis Usability dan Responsiveness Chatbot dengan Artificial Intelligence pada Online Customer Experience di Industri Keuangan dan Perbankan Indonesia = Analysis of Usability and Responsiveness of AI-powered Chatbots on Online Customer Experience in Indonesia's Financial and Banking Industry

Pengaruh Karakteristik dan Kualitas Informasi Dari E-Commerce Live Agent dan Chatbot Terhadap Customer Satisfaction Dengan Moderasi Social Presence (Studi Pada Live Agent Dan Chatbot Shopee) = Influence Of Characteristics And Information Quality Of E-Commerce Live Agents And Chatbot On Customer Satisfaction With Social Presence Moderation (Study On Shopee Live Agent And Chatbot)

Analisis pengaruh financial deepening terhadap kinerja industri perbankan di Indonesia = The impact analysis of financial deepening to banking industry performance in Indonesia

Pengaruh virtual reality sebagai media promosi terhadap customer purchase intention pada industri real estate = The impact of virtual reality as a promotional media on customer purchase intention in real estate industry

Analisis pengaruh kebijakan Arsitektur Perbankan Indonesia (API) terhadap struktur, perilaku dan kinerja industri perbankan Indonesia = Impact analysis of Indonesian Banking Architecture policy toward structure, behaviour and performance in banking industry in Indonesia