Pengaruh e-service quality terhadap repurchase intention melalui customer satisfaction = The effect of e-service quality toward repurchase intention through customer satisfaction

Pengaruh pemasaran eksperential terhadap loyalitas pelanggan studi kasus: pada Rodalink Kalimalang = An effect of experential marketing on customer loyalty : a case study at Rodalink Kalimalang

Analisis pengaruh experiential marketing terhadap kepuasan konsumen (studi pada THE GOODS CAFE) = The effect of experiential marketing on customer satisfaction (study in THE GOODS CAFE)

Pengaruh citra merek terhadap loyalitas pelanggan : studi pada Apple iPhone = The effect of brand image on customer loyalty : study on Apple iPhone

Pengaruh online experience terhadap customer satisfaction dengan mediasi last mile delivery experience-studi kasus pengguna tokopedia = The effect of online experience on customer satisfaction by mediating last mile delivery experience- a case study of Tokopedia users