Pengaruh Security Assurance, Innovativeness, Perceived Risk dan Customer Support terhadap Customer Experience dalam Membangun Loyalty Intention pada Aplikasi Fintech Investasi di Indonesia = Effects of Security Assurance, Innovativeness, Perceived Risk and Customer Support Toward Customer Experience in Shaping Loyalty Intention on Investment Fintech Applications in Indonesia

Analisis Pengaruh Atribut Perceived Service Quality terhadap Customer Loyalty : Studi Kasus Pada Pengguna E-Marketplace SOCO by Sociolla = The Influence of Perceived Service Quality Attributes on Customer Loyalty: A Study on E-Marketplace Consumers of SOCO by Sociolla

Pengaruh Perceived Usefulness, Perceived Ease of Use, dan Trust of Security terhadap Customer Loyalty melalui Customer Satisfaction pada Pengguna Aplikasi Blibli di Jakarta = The Influence of Perceived Usefulness, Perceived Ease of Use, and Trust of Security on Customer Loyalty through Customer Satisfaction among Blibli Application Users in Jakarta

Analisis Peran Digital Innovation, Perceived Value, dan Loyalty Program terhadap Kesetiaan Pelanggan di PT. Garuda Indonesia = The Role of Digital Innovation, Perceived Value, and Loyalty Program on Customer Loyalty at PT. Garuda Indonesia.

Pengaruh corporate brand image, customer perceived value, dan customer satisfaction terhadap customer loyalty: studi kasus Martha Tilaar = Impact of corporate brand image customer perceived value and customer satisfaction on customer loyalty: case study Martha Tilaar