Pengaruh Security Assurance, Innovativeness, Perceived Risk dan Customer Support terhadap Customer Experience dalam Membangun Loyalty Intention pada Aplikasi Fintech Investasi di Indonesia = Effects of Security Assurance, Innovativeness, Perceived Risk and Customer Support Toward Customer Experience in Shaping Loyalty Intention on Investment Fintech Applications in Indonesia

Analisis Pengaruh Atribut Perceived Service Quality terhadap Customer Loyalty : Studi Kasus Pada Pengguna E-Marketplace SOCO by Sociolla = The Influence of Perceived Service Quality Attributes on Customer Loyalty: A Study on E-Marketplace Consumers of SOCO by Sociolla

Analisis Peran Digital Innovation, Perceived Value, dan Loyalty Program terhadap Kesetiaan Pelanggan di PT. Garuda Indonesia = The Role of Digital Innovation, Perceived Value, and Loyalty Program on Customer Loyalty at PT. Garuda Indonesia.

Pengaruh corporate brand image, customer perceived value, dan customer satisfaction terhadap customer loyalty: studi kasus Martha Tilaar = Impact of corporate brand image customer perceived value and customer satisfaction on customer loyalty: case study Martha Tilaar

Pengaruh Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, dan Brand Image Terhadap Customer Loyalty Penumpang Maskapai Penerbangan Citilink di Jakarta = The Effect of Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, and Brand image on Customer Loyalty Citilink Airline Passengers in Jakarta