Ali Nina Liche Seniati
Pengaruh masa kerja, trait kepribadian, kepuasaan kerja, dan iklim psikologis terhadap komitmen dosen pada Universitas Indonesia
Universitas Indonesia, 2002
 UI - Disertasi Membership
Budi Anitarini
Efek mediasi dari affective delivery karyawan pada kepuasan kerja karyawan : peran dari emotional labor dan expression of naturally felt emotion studi pada industri fesyen ritel di Indonesia = The mediating effect of employee s affective delivery on employee's job satisfaction : the role of emotional labor and expression of naturally felt emotion a study in Indonesia fashion retail industry / Budi Anitarini
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership
Herlina
Pengaruh emotional labor dan emotion exhaustion terhadap kepuasan dan komitmen organisasional afektif studi kasus PT Garuda Indonesia Tbk = The effect of emotional labor and emotion exhaustion toward job satisfaction and affective organizational commitment case study at PT Garuda Indonesia Tbk
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Skripsi Membership
Lia Al Maulidiyah
Peran kelelahan emosional sebagai mediator hubungan antara kerja emosional dan kinerja tugas pada pramuniaga di industri ritel = The role of emotional exhaustion as a mediator in the relationship between emotional labor and task performance among salesperson in retail industry
Fakultas Psikologi Universitas Indonesia, 2022
 UI - Skripsi Membership
Ainun Rahma Dwi Putri
Hubungan antara Emotional Labor dan Performa Kerja pada Karyawan Sales Retail = Relationship of Emotional Labor and Job Performance in Retail Sales Workers
Fakultas Psikologi Universitas Indonesia, 2020
 UI - Skripsi Membership