Wood, Julia T., 1950-
Interpersonal communication: everyday encounters
Wadsworth and Cengage Learning, 2013
 Buku Teks
Wood, Julia T., 1950-
Komunikasi interpersonal : interaksi keseharian = Interpersonal communication : everyday encounters
Salemba Humanika, 2013
 Buku Teks
Ichsan Malik
Belajar mengelola konflik = Learning to manage conflict
TIFA, 2007
 Buku Teks
Eko Mayariani
Resolusi konflik pada level manajemen puncak: sebuah usulan program intervensi untuk PT X
Universitas Indonesia, 2006
 UI - Tesis (Membership)
Shearouse, Susan H.
Conflict 101: a manager's guide to resolving problems so everyone can get back to work
[American Management Association;, ], 2011
 eBooks