Strategi peningkatan loyalitas pelanggan internet service provider dalam menggunakan layanan fixed broadband internet = Strategy to increase customer loyalty of internet service provider in using fixed broadband internet services

Perancangan Kriteria Kepuasan Pelanggan pada Operator Telekomunikasi: Layanan Fixed Broadband = Design of Customer Satisfaction Criteria for Telecommunications Operators: Fixed Broadband Services

Pemetaan wilayah pengguna layanan jaringan internet berbasis fixed broadband dengan metode spatial analysis = Fixed broadband customer area mapping using spatial analysis

Faktor-faktor yang mempengaruhi loyalitas pelanggan pada internet service provider = Factors that influencing customer loyalty in internet service provider

Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider