Providing customer-oriented services in academic libraries
by Chris Pinder ; editor, Maxine Melling
Library Association; with SCONUL, 1996
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Brophy, Peter
The Academic library
Facet, 2002
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Budd, John M.
The changing academic library : operations, culture, environments
American Library Association, 2005
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Langley, Anne
Building bridges: collaboration within and beyond the academic library
Chandos Publishing, 2006
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Research within the disciplines : foundations for reference and library instruction
Maryland Rowman &​ Littlefield,, 2014
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