Avicenna
Service redesign dengan metode factor analysis triz dan service blueprint studi kasus kantor penjualan garuda indonesia di senayan city = Service redesign using factor analysis triz and service blueprint case study on garuda indonesia s sales and service office at senayan city
Fakultas Teknik Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Ardi Aprilianto
Perancangan Service Blueprint di Dealer Otomotif dengan Integrasi Metode Servqual dan Kano Model = Designing Service Blueprint at Automotive Dealers with Integration of Servqual Method and Kano Model
Fakultas Teknik Universitas Indonesia, 2022
 UI - Tesis (Membership)
Arsila Chairunnisa
Perancangan service blueprint layanan berbasis self-service technology (SST) Stasiun Kereta Api (KA) Bandara Soekarno-Hatta = Designing service blueprint of self service technology (SST) based service of airport railway station
2018
 UI - Skripsi (Membership)
Rini Juwita
Perancangan produk EDC-ATM untuk layanan perbankan terbatas dengan pendekatan model stage-gate dan triz = Product design of EDC-ATM for limited banking services using stage gate and triz model
Fakultas Teknik Universitas Indonesia, 2013
 UI - Tesis (Membership)
Yazid
Perancangan Service Blueprint Aplikasi Layanan Transportasi Terintegrasi Studi Kasus: Jak Lingko = Designing the Service Blueprint for Integrated Transportation Service Application Case Study: Jak Lingko
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi (Membership)