Pengaruh Kualitas Layanan Elektronik Terhadap Loyalitas Melalui Kepuasan Nasabah Pengguna Mobile Banking = The Effect of Electronic Service Quality on Loyalty Through Customer Satisfaction of Mobile Banking Users

Pengaruh trust (dengan variabel eksogen perceived security dan perceived privacy) terhadap continuous intentions dalam penggunaan aplikasi mobile banking bagi nasabah PT. Bank Negara Indonesia, Tbk di Kota Depok = The effect of trust (with perceived security and perceived privacy as exogen variables) on continuous intentions in using mobile banking applications for customers PT. Bank Negara Indonesia, Tbk in Depok City

Pengaruh Faktor Behavioural Intention, Facilitating Condition, dan Habit terhadap Use Behaviour: Studi QRIS pada Layanan Mobile Banking = The Effect of Behavioral Intention, Facilitating Condition, and Habit on User Behavior: QRIS Study on Mobile Banking Services

Pengaruh kualitas layanan terhadap retensi pelanggan pada layanan mobile banking melalui kualitas hubungan sebagai mediasi = The impact of mobile banking service quality towards customer retention through the mediation of relationship quality.

Factors Influencing Behavioral Intentions to Use Mobile Banking: An Analysis on Generation X and Z in Indonesia = Faktor-Faktor yang Memengaruhi Intensi Berperilaku untuk Menggunakan Mobile Banking: Sebuah Analisis Terhadap Generasi X dan Z di Indonesia