Muhammad Radya Maulana
Analisis Kualitas Pelayanan Bus Trans Metro Deli Koridor I Pinang Baris Lapangan Merdeka Berdasarkan Tingkat Kepuasan Pengguna = Analysis of Service Quality of Trans Metro Deli Bus Corridor I Pinang Baris – Lapangan Merdeka Based on Customer Satisfaction Rate
Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Indonesia, 2022
 UI - Skripsi Membership
Bella Fauziah
Evaluasi kinerja pelayanan Bus Rapid Transit (BRT) Trans Kota Tangerang = Evaluation of Bus Rapid Transit (BRT) Trans Kota Tangerang service performance
Sekolah Kajian Stratejik dan Global Universitas Indonesia, 2019
 UI - Tesis Membership
Analisis Kualitas Pelayanan Aplikasi PeduliLindungi selama masa Pandemi Covid-19: Studi Kasus di Kota Depok = Analysis E-Government Service Quality of the Pedulilindungi Application during Covid-19 Pandemic : A Case Study in Depok City
[Fakultas Ilmu Administrasi Universitas Indonesia, Fakultas Ilmu Administrasi Universitas Indonesia], 2022
 UI - Skripsi Membership
Ananta Refa Perdana
Analisis kepuasan pelanggan terhadap pelayanan bus antar kota antar provinsi dengan metode servqual dan importance performance analysis = Customer satisfaction analysis of intercity bus services using servqual and importance performance analysis.
Fakultas Teknik Universitas Indonesia, 2020
 UI - Skripsi Membership
Dini Paramita
Analisis willingness to pay wtp pengguna Bus Trans Anggrek Circle line di Kota Tangerang Selatan = Analysis of willingness to pay wtp user of Bus Trans Anggrek Circle line in South Tangerang City
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Tesis Membership