Brenda Carolinsia
Analisis Hubungan Antara Mutu Pelayanan Kesehatan Dengan Minat Kunjungan Ulang Pasien Rawat Jalan Di Poliklinik Spesialis RS Santo Antonio Baturaja Pada Masa Pandemi COVID-19 = Analysis Of The Correlation Between Health Service Quality And The Intent To Revisit Outpatient In Specialist Polyclinic Of Santo Antonio Hospital Baturaja During The COVID-19 Pandemic.
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2022
 UI - Tesis (Membership)
Ilham Saputra
Kualitas Pelayanan Taman Margasatwa Ragunan = Quality of Service The Wildlife Park of Ragunan
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
I Putu Bagus Setyawan
Analisis kinerja pelayanan publik: studi kasus pada pelayanan one day service dinas penanaman modal dan pelayanan terpadu satu pintu Provinsi DKI Jakarta = Public service performance analysis: case study performance of one day service department of investment and integrated services one stop Jakarta / I Putu Bagus Setyawan
2017
 UI - Tesis (Membership)
Ricardo Marcelino
Kualitas pelayanan kereta commuter line rute Duri-Tangerang pada masa pandemi COVID-19 = Service quality of commuter line Duri-Tangerang route during COVID-19 pandemic
Fakultas Ilmu Administrasi Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Ahmad Akmaludin Sahid
Persepsi dan Ekspektasi Pelayanan Klinik Gigi di Jakarta-Indonesia = Perceptions and Expectations of Dental Clinic Services in Jakarta-Indonesia
Fakultas Teknik Universitas Indonesia, 2021
 UI - Tesis (Membership)