Analisis Pengaruh Dimensi Kenyamanan Belanja Online pada Kepuasan Pelanggan yang Mendorong Behaviour Intentions dan E-Wom. Studi Kasus: Sociolla.com = Analysis of the Influence of Online Shopping Convenience Dimensions on Customer Satisfaction Encouraging Behaviour Intentions and E-Wom. Study Case: Sociolla.com

Analisis Electronic Word Of Mouth (E-Wom) Produk Garnier Micellar Water Pada Forum Daring (Online) Beauty Journal By Sociolla (Soco.Id) = Garnier Micellar Water Product’s Electronic Word Of Mouth (E-Wom) Analysis on Online Forum Beauty Journal By Sociolla (Soco.Id)

Pengaruh dimensi islam dan religiuisitas terhadap kepuasan konsumen serta dampaknya pada getok tular elektronik, studi kasus Hotel Solo syariah = The influence of islamic dimension and religiousity toward customer satisfaction and its impact toward electronic word of mouth, case study Hotel Solo syariah

Penggunaan electronic word of mouth sebagai output dari customer satisfaction dan service quality (studi kasus jasa layanan transportasi Go-jek) = Electronic word of mouth usage as output of service quality and satisfaction (case study of transportation service Go-Jek)

The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek