Analisis pengaruh web quality terhadap customer satisfaction dan revisit intention pengguna situs kursus online indonesiaX = Effect analysis of web quality on customer satisfaction and revisit intention of users on online course site indonesiaX

Pengaruh e-service quality melalui online shopping satisfaction terhadap online repurchase intention dan intention to buy at other online channel: studi kasus tokopedia com = The effect of e service quality through online shopping satisfaction to online repurchase intention and intention to buy at other online channel

Pengaruh bentuk berita dan komentar negatif terhadap penilaian kualitas dan enjoyment pada berita online = The effect of news form and negative comments toward perceived quality and enjoyment of online news

Analisis pengaruh kualitas e service terhadap kepuasan sikap terhadap website dan niat perilaku pada situs toko online mataharimall com = E service quality analysis on satisfaction attitude to the website and behaviour intentions towards mataharimall com online shop

Analisis pengaruh event quality terhadap satisfaction dan behavioral intention : studi kasus jazz goes to campus festival = The analysis of effect of event quality on satisfaction and behavioral intention : case study jazz goes to campus festival