Pengaruh Customer Brand Engagement dan Customer Advocacy Terhadap Customer Loyalty = Influence of Customer Brand Engagement and Customer Advocacy, Toward Customer Loyalty

Pengaruh Value Congruity terhadap Affective Brand Commitment, Customer-Brand Engagement, serta Brand Loyalty pada Layanan Video Streaming (Netflix), dengan Menguji Peran Mediasi Consumer-Brand Identification = The Effect of Value Congruity on Affective Brand Commitment, Customer-Brand Engagement, and Brand Loyalty for Video Streaming Services (Netflix), by Testing the Mediation Role of Consumer-Brand Identification

Analisis pengaruh customer engagement terhadap brand loyalty (studi pada komunitas online Mi Community Indonesia) = The impact of customer engagement towards brand loyalty (a study in Mi Community Indonesia online commmunity)

Strategi Komunikasi Pemasaran dan Customer Engagement Game Free-2-Play “Genshin Impact” dalam Membangun Brand Loyalty = Marketing Communication Strategy and Customer Engagement of the Free to Play Game "Genshin Impact" in Building Brand Loyalty

Pengaruh Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, dan Brand Image Terhadap Customer Loyalty Penumpang Maskapai Penerbangan Citilink di Jakarta = The Effect of Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, and Brand image on Customer Loyalty Citilink Airline Passengers in Jakarta