Raziqin Fadhil Rashid
Perumusan strategi retensi pelanggan klinik kecantikan menggunakan SEM dan TOPSIS = Beauty clinic customer retention strategy formulation with SEM and TOPSIS
Fakultas Teknik Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Muhammad Naufal Ramadhan
Perancangan Strategi Dalam Rangka Peningkatan Loyalitas Pelanggan Menggunakan Customer Lifetime Value Pada Umkm Fesyen Muslim = Strategic Design to Increase Customer Loyalty Using Customer Lifetime Value in Muslim Fashion MSMEs
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Maria Goretti Deliana
Strategi peningkatan loyalitas pelanggan pada Usaha Mikro, Kecil, dan Menengah (UMKM) kerajinan tangan kayu menggunakan metode Structural Equation Modeling (SEM) = The strategy of customer loyalty improvement in wooden handicraft Micro, Small, and Medium Enterprises (MSMEs) using Structural Equation Modeling (SEM) method
Fakultas Teknik Universitas Indonesia, 2019
 UI - Tesis (Membership)
Maria Goretti Fidella Christine
Strategi peningkatan loyalitas pelanggan pada Usaha Mikro, Kecil, dan Menengah (UMKM) kerajinan tangan kayu menggunakan metode Structural Equation Modeling (SEM) = The strategy of customer loyalty improvement in wooden handicraft Micro, Small, and Medium Enterprises (MSMEs) using Structural Equation Modeling (SEM) method
Fakultas Teknik Universitas Indonesia, 2019
 UI - Tesis (Membership)
Felicia Clara
Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi (Membership)