Access to Justice dalam Penyelesaian Sengketa Produk Asuransi Jiwa Tradisional Kategori Retail and Small Claim melalui Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan dalam Perspektif Hukum Perlindungan Konsumen. = Access to Justice in Dispute Settlement of Traditional Life Insurance Product for Retail and Small Claim Category through Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan in Consumer Protection Law Perspective

Tinjauan penyelesaian sengketa klaim asuransi melalui lembaga alternatif penyelesaian sengketa = The overview of insurance claim dispute settlement in the alternative dispute resolution institution

Analisis Penerapan Online Dispute Resolution Sebagai Mekanisme Penyelesaian Sengketa Konsumen di Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan = Analysis on the Implementation of Online Dispute Resolution As Consumer Dispute Settlement Mechanism in The Indonesia Financial Services Dispute Resolution Center (LAPS SJK)

Perlindungan konsumen di sektor produk jasa ditinjau dari ketentuan UU No. 8 tahun 1999: studi kasus penyelesaian sengketa konsumen untuk sektor produk jasa melalui mekanisme Badan Penyelesaian Sengketa Konsumen/BPSK = Consumer protection in product service sector reviewed from Law no. 8 year 1999: case of study: settlement of consumer dispute for Product Service Sector through mechanism of consumer dispute settlement committee (BPSK)

Kewenangan Badan Penyelesaian Sengketa Konsumen (BPSK) Dalam Melaksanakan Penyelesaian Sengketa Konsumen di Sektor Jasa Keuangan = The Authority of Dispute Settlement Board (BPSK) in Accomplishing Consumer Dispute Resolution in the Financial Service Secto