Analisis Manajemen Pengaduan (Complaint Handling) pada Jakarta Lapor (JakLapor) dalam Pelayanan Publik Provinsi DKI Jakarta = Analysis of Jakarta Lapor (JakLapor) Complaint Handling System on Public Service of DKI Jakarta Province

Manajemen pengaduan Ombudsman RI pada masa pandemi covid-19 = Complaint management of Ombudsman Republic of Indonesia during covid-19 pandemic

Desain CRM Dalam Rangka Pemeriksaan Pajak Restoran di DKI Jakarta = Compliance Risk Management Design in Audit Process of Restaurant Taxpayer in Jakarta

Relationship management dalam penanganan pengaduan internasional permasalahan sistem informasi manajement keimigrasian pada Kantor Pusat Direktorat Jenderal Imigrasi = Analysis of the respondence perception of Implementation of Customer Relationship Management (CRM) application in handling internal complaint of the problem in immigration information management system on the Headquarter of Directorate General of immigration

Pola Persebaran Covid-19 di DKI Jakarta pada Tahun 2021 = Distribution Pattern of Covid-19 at DKI Jakarta in 2021