Dinda Nur Oktaviani, author
Manajemen pengaduan Ombudsman RI pada masa pandemi covid-19 = Complaint management of Ombudsman Republic of Indonesia during covid-19 pandemic
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Iman Syafrizal, author
Relationship management dalam penanganan pengaduan internasional permasalahan sistem informasi manajement keimigrasian pada Kantor Pusat Direktorat Jenderal Imigrasi = Analysis of the respondence perception of Implementation of Customer Relationship Management (CRM) application in handling internal complaint of the problem in immigration information management system on the Headquarter of Directorate General of immigration
Universitas Indonesia, 2011
 UI - Tesis (Open)
Vera Natia, author
Faktor-faktor yang berhubungan dengan resiliensi pada penyintas COVID-19 di DKI Jakarta = Factors associated with resilience to COVID-19 survivors in DKI Jakarta
Fakultas Ilmu Keperawatan Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Alfianita, author
Analisis implementasi sistem klaim pasien covid-19 di DKI Jakarta tahun 2020 = Implementation analysis of Jakarta’s claim system for covid-19 patients in 2020.
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2021
 UI - Tesis (Membership)
Helmut Timothy Hansel, author
Pengelolaan Limbah Infeksius Covid-19 di Provinsi DKI Jakarta dalam Perspektif Hukum Lingkungan = Management of Covid-19 Infectious Waste in DKI Jakarta Province in the Perspective of Environmental Law
Fakultas Hukum Universitas Indonesia, 2022
 UI - Tesis (Membership)