Pengaruh Negative Review dan Managerial Response terhadap Customer Attitude Toward Product pada E-Commerce = The Effect of Negative Review and Managerial Response to Customer Attitude toward Product in E-commerce

Pengaruh Negative Reviews dan Managerial Responses terhadap Purchase Intention dalam Platform E-commerce = Influence of Negative Reviews and Managerial Responses on Purchase Intention in E-commerce Platform

Analisis pengaruh merchants dan platform providers terhadap tingkat kepercayaan pengguna C2C e-commerce di Indonesia pada niat untuk melakukan belanja daring = Analysis of the influence of merchants and platform providers on C2C E-commerce consumer trust level in Indonesia at the intention to purchase online

Tanggung Jawab Platform E-Commerce Terhadap Kerugian Konsumen Atas Penyelesaian Sengketa pada Layanan Pengaduan di Platform E-Commerce (Studi Kasus Jual Beli Genteng di Tokopedia) = E-Commerce Platform Responsibility Towards Consumer Losses for Dispute Resolution on Complaint Services on the E-Commerce Platform (Case Study of Buy-Sell Roof Tiles on Tokopedia)

Analisis pengaruh attitude dan trust terhadap loyalitas konsumen pada e-commerce produk pakaian pria di Lazada.CO.ID = The analysis influence of attitude and trust on consumer loyalty in e-commerce men s clothing products at Lazada.CO.ID