Penerapan Customer Relationship Management untuk Meningkatkan Loyalitas Pelanggan pada UMKM Alas Kaki = Implementation of Customer Relationship Management Based on Customer Lifetime Value to Increase Customer Loyalty in Footwear MSMEs

Analisis Pengaruh Customer Relationship Management Terhadap Competitive Advantage Melalui Customer Loyalty Sebagai Mediasi (Studi pada Shopee) = The Effect of Customer Relationship Management on Competitive Advantage Through Customer Loyalty as a Mediating Variable (Study on Shopee)

Pemetaan Segmen Pelanggan berdasarkan Customer Lifetime Value dengan Metode Clustering dan Spatial Visualization = Application of Clustering Method and Spatial Visualization for Mapping Customer Segmentation

Perancangan Strategi Dalam Rangka Peningkatan Loyalitas Pelanggan Menggunakan Customer Lifetime Value Pada Umkm Fesyen Muslim = Strategic Design to Increase Customer Loyalty Using Customer Lifetime Value in Muslim Fashion MSMEs

Loyalitas konsumen berdasarkan penerapan customer relationship management pada industri consumer goods = Customer loyalty based on customer relationship management implementation in consumer goods industry