Angga Rialdo Juan
Pengaruh brand image terhadap customer satisfaction dan loyalty intention pada pengguna Smartphone Xiaomi di Jakarta = The Effect of brand image on customer satisfaction and loyalty intention on Xiaomi Smartphone users in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi Membership
Rizka Salsabila
Analisis pengaruh pengalaman merek, kepercayaan merek, dan kepuasan konsumen terhadap loyalitas merek Citilink di Bandar Udara (Bandara) Soekarno Hatta = Analysis of the influence of brand experience, brand trust, and customer satisfaction on Citilink brand loyalty at Soekarno Hatta Airport
Fakultas Ilmu Administrasi Universitas Indonesia, 2019
 UI - Skripsi Membership
Dhaffala Alhayyu Darmansyah
Pengaruh Brand Experience terhadap Service Quality, Brand Satisfaction, Brand Trust, dan Brand Loyalty pada Pengguna Telkomsel di Kota Depok = The Influence of Brand Experience on Service Quality, Brand Satisfaction, Brand Trust, and Brand Loyalty among Telkomsel Users in Depok City
Fakultas Ilmu Administrasi Universitas Indonesia, 2025
 UI - Skripsi Membership
Damanik, Laura Rosemarie
Pengaruh brand personality terhadap brand loyalty dimediasi oleh customer satisfaction: pada pelanggan Starbucks Margo City Depok = The effect of brand personality on brand loyalty mediated by customer satisfaction: oon customer of Starbucks Margo City Depok
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2018
 UI - Skripsi Membership
Amira Zahra Salim
Analisis Pengaruh Cross-Channel Consistency terhadap Brand Loyalty melalui Brand Trust dan Consumer Satisfaction dengan Peran Moderasi Showrooming dan Webrooming Motivation: Studi pada Merek Make Over = Analysis of the Influence of Cross-Channel Consistency on Brand Loyalty through Brand Trust and Consumer Satisfaction with the Moderating Role of Showrooming and Webrooming Motivation: A Study on the Brand Make Over
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2025
 UI - Skripsi Membership