Pengelompokkan pengguna mesin kasir modern berdasarkan perilaku pelanggan dengan pendekatan data mining = Data mining approach for clustering modern cash register machine's customers based on customer behavior

Segmentasi pelanggan seluler berdasarkan customer lifetime value dengan menggunakan metode k means = Telecom market segmentation based on customer lifetime value with k means algorithm

Audit atas penjualan dan program loyalitas pelanggan pada Department Store A = Audit of sales and customer loyalty program of Department Store A

Pengaruh Omnichannel Integration Quality Terhadap Customer Loyalty yang Dimediasi oleh Customer Engagement dan Relationship Program Receptiveness pada Industri Kecantikan = The Effect of Omnichannel Integration Quality on Customer Loyalty Mediated by Customer Engagement and Relationship Program Receptiveness in The Beauty Industry

Peran Commitment, Trust, dan Relative Depedence Untuk Meningkatkan Customer Satisfaction dan Customer Loyalty Dalam Pemasaran Relasional Industri Garmen di Indonesia = The Role of Commitment, Trust, and Relative Dependence to Increase Customer Satisfaction and Customer Loyalty in Relational Marketing of Garment Industry in Indonesia