Pengelompokkan pengguna mesin kasir modern berdasarkan perilaku pelanggan dengan pendekatan data mining = Data mining approach for clustering modern cash register machine's customers based on customer behavior

Segmentasi pelanggan seluler berdasarkan customer lifetime value dengan menggunakan metode k means = Telecom market segmentation based on customer lifetime value with k means algorithm / Renata Tursina

Audit atas penjualan dan program loyalitas pelanggan pada Department Store A = Audit of sales and customer loyalty program of Department Store A

Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan

Pengaruh Customer Brand Engagement dan Customer Advocacy Terhadap Customer Loyalty = Influence of Customer Brand Engagement and Customer Advocacy, Toward Customer Loyalty