Pengaruh ulasan negatif dan respon manajerial terhadap sikap konsumen pada penjual di platform belanja e-commerce = The effect of negative review and managerial response on consumer attitude towards seller in e-commerce platform

Pengaruh Kredibilitas Endorser terhadap Kredibilitas Merek dan Intensi Pembelian: Studi Kasus Platform E-Commerce = The Effect of Endorser Credibility on Brand Credibility and Purchase Intention: The Case of E-Commerce Platform

Analisis pengaruh merchants dan platform providers terhadap tingkat kepercayaan pengguna C2C e-commerce di Indonesia pada niat untuk melakukan belanja daring = Analysis of the influence of merchants and platform providers on C2C E-commerce consumer trust level in Indonesia at the intention to purchase online

Pengaruh Informational Determinants, Personal Determinants, dan Negative Reviews terhadap Purchase Intention dalam Aplikasi Traveling = Effects of Informational Determinants, Personal Determinants, and Negative Reviews on Purchase Intention in Traveling Application

Pengaruh Negative Review dan Managerial Response terhadap Customer Attitude Toward Product pada E-Commerce = The Effect of Negative Review and Managerial Response to Customer Attitude toward Product in E-commerce