Fitri Aryani
Pengaruh perceived value of consumer/seller relationship dan online shopping experience pada hubungan antara website quality dan online loyalty: studi kasus: Zalora Indonesia = The effect of perceived value of consumer/seller relationship and online shopping experience on the relationship between website quality and online loyalty: case study: Zalora Indonesia
2017
 UI - Skripsi (Membership)
Devia Tiwi Puspitasari
Analisis hubungan tourist relationship perceptions, relationship quality, dan destination loyalty wisatawan nusantara terhadap kawasan Taman Nasional Komodo = Analysis of the relationship between tourist relationship perceptions, relationship quality, and destination loyalty Indonesian tourists toward Komodo National Park area
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Ayu Aradhita
Pengaruh persepsi orientasi hubungan terhadap loyalitas sikap sebuah aplikasi terhadap merek ternama dalam sektor produk kemasan studi kasus: hagen-dazs Indonesia = Impacts of perceived brand relationship orientation on attitudinal loyalty an application to strong brands in the packaged goods sector case study; hagen-dazs Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Megasari Widyaty
Analisis pengaruh penerapan relationship marketing terhadap keputusan nasabah perusahaan sekuritas dalam berinvestasi saham = Analysis on effects of implementing relationship marketing in decisions of securities companies' customers in stock investment
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009
 UI - Tesis (Open)
Ammar Nashir
Penerapan metode customer lifetime value dan customer profitability analysis dalam menganalisa customer profitability pada perusahaan distribusi farmasi = Application of customer lifetime value and customer profitability analysis methods in analyzing customer profitability in pharmaceutical distribution company
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)