Davis, Ken
Better business writing: a process approach / Ken Davis
Charles E. Merrill Publishing Company, 1983
 Buku Teks
Sigband, Norman B.
Effective report writing, for business, industry, and government / Norman B. Sigband
Harper & Brothers Publ , 1960
 Buku Teks
Weaver, Patricia C.
Persuasive writing : a manager’s guide to effective letters and reports
Free Press, 1977
 Buku Teks
Gartside, L. (Leonard)
Model business letters : a classified selection of modern business letters for use in school and in business
Macdonald and Evans, 1982
 Buku Teks
Seglin, Jeffrey L.
The AMA handbook of business letters
Amacom, 1996
 Buku Referensi