Davis, Ken
Better business writing: a process approach
Charles E. Merrill, 1983
Buku Teks SO
Sigband, Norman B.
Effective report writing, for business, industry, and government
Harper & Brothers, 1960
Buku Teks SO
Weaver, Patricia C.
Persuasive writing : a manager’s guide to effective letters and reports
Free Press, 1977
Buku Teks SO
Gartside, L. (Leonard)
Model business letters : a classified selection of modern business letters for use in school and in business
Macdonald and Evans, 1982
Buku Teks SO
Seglin, Jeffrey L.
The AMA handbook of business letters
Amacom, 1996
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