Evans, James Robert, 1950-
The management and control of quality
South-Western, 2002
 Buku Teks
Evans, James Robert, 1950-
The management and control of quality
South Western Cengage Learning, 2011
 Buku Teks
Aikens, C. Harold
Quality: a corporate force: managing for excellence
Pearson/Prentice Hall, 2006
 Buku Teks
Soin, Sarv Singh
Total quality control essential : key elements, methodologies and managing for success
McGraw-Hill, 1992
 Buku Teks
Soin, Sarv Singh
Total quality control essentials: key elements, methodologies, and managing for success
McGraw-Hill, 1993
 Buku Teks