The Essence of services marketing pemasaran jasa=Ten essence of service marketing/ Adrian Payne; penerjemah Fandy Tjiptono

The role,meaning and importance of context in marketing research Fandy Tjiptono, dadi Adriana

Pemasaran jasa manusia teknologi strategi perspektif indonesia = Services marketing

Analisis Strategi Pemasaran Jasa Pada Agen JNE = Analysis of Marketing Strategy Services On JNE’s Agent

Strategi pemasaran produk pelayanan jasa teknis : studi kasus pada Balai Besar Kimia dan Kemasan Jakarta = Marketing strategy on technical services product : case study in Chemical and Packaging R&D Institute Jakarta