Gannon, Martin J.
Management : an integrated framework
Little, Brown & Co., 1982
 Buku Teks
Coyle, Brian
Framework for credit risk management
Canferbury CIB , 2000
 Buku Teks SO
Kotler, Philip
Marketing management
Prentice-Hall, 2000
 Buku Teks
Kotler, Philip
Marketing management
Prentice-Hall, 2003
 Buku Teks SO
Kotler, Philip
Marketing management
Prentice-Hall, 1989
 Buku Teks