Pengaruh Service Quality dan Satisfaction terhadap Reuse Intention Penumpang MRT Jakarta = The Effect of Service Quality and Satisfaction on Reuse Intention of MRT Jakarta passengers

Pengaruh service innovation terhadap service quality, customer satisfaction, dan customer loyalty pada Bank di Indonesia = The influence of service innovation on service quality, customer satisfaction, and customer loyalty at Indonesia banking

Pengaruh service quality dan customer satisfaction terhadap service loyality pada nasabah Bank Danamon

service quality and customer satisfaction do matter

Pengaruh Service Quality, Perceived Value pada Customer Satisfaction dan Loyalty di "Warunk Upnormal Jakarta" = The Effect of Service Quality, Perceived Value on Customer Satisfaction and Loyalty in "Warunk Upnormal Jakarta".