Phillips, Gerald M.
Communicating in Organizations
Macmillan, 1982
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Berko, Roy M
Communicating
Houghton Miffiln, 2001
 Buku Teks
March, James G.
Organizations
Wiley, 1950
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Hybels, Saundra
Communicating effectively
McGraw-Hill, 1992
 Buku Teks
Quirke, Bill
Communicating change
McGraw-Hill, 1995
 Buku Teks