Pepper, Gerald L.
Communicating in organizations
McGraw-Hill, 1995
Buku Teks
Berko, Roy M
Communicating
Houghton Miffiln, 2001
Buku Teks
March, James G.
Organizations
Wiley, 1950
Buku Teks
Gudykunst, William B
Communicating with strangers
McGraw-Hill, 1992
Buku Teks
Adler, Ronald Brian, 1946-
Communicating at work
McGraw-Hill, 2002
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