Flynn, Nancy
The ePolicy handbook: desingning and implementing effective e-mail, internet and software policies
AMACOM, 2001
Buku Teks
Flynn, Nancy
The ePolicy handbook: desingning and implementing effective e-mail, internet and software policies/ Nancy Flynn
AMACOM, 2001
Buku Referensi
Peek, Jerry D.
MH and XMH : e-mail for users and programmers
O`Reilly and Associates, 1992
Buku Teks
Weiss, Howard J.
PC-POM : software for production and operations management
Allyn and Bacon , 1990
Buku Teks
Johnson, James R.
The Software factory : managing software development and maintenance
QED Information Sciences, 1991
Buku Teks