Ronan, Jana Smith
Chat reference: a guide to live virtual reference services
Libraries Unlimited, 2003
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Ronan, Jana Smith
Chat reference : a guide to live virtual reference services / Jana Smith Ronan
Libraries Unlimited, 2003
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Coffman, Steve
Going live: starting and running a virtual reference service
[American Library association, American Library association], 2003
 eBooks
Going where the users are: live digital reference
 Artikel Jurnal
Belanger, Pierre
Going live. : from states to systems
Princeton Architectural Press, 2015
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