Approach or avoidance? the role of nonverbal communication in the academic library user's decision to initiate a reference encounter

Role of serials in Sci-Tech libraries

Role of computers in sci-tech libraries

The role of characteristics of user, relational and marketplace and customer satisfaction on loyalty intentions in using freemium streaming service = Peran dari karakteristik pengguna, relasional dan pasar dan kepuasan pelanggan terhadap intensi loyalitas penggunaan layanan streaming freemium.

Recommendations for benchmarking web site usage among academic libraries Christy Hightower,Julie Sih,Adam Tighman