Users'perceptions of library service quality: a libqual+qualitative study

Two short forms of the libqual+survey: assessing users perceptions of library service quality Bruce Thompson,Collen Cook,Fred Heath

Psychometric properties of scores from the web-based libQual+study of perceptions of library service quality

Kualitas layanan publik studi kasus di Perpustakaan Nasional Republik Indonesia dengan metode libqual = Public service quality case study in National Library of Republic of Indonesia by libqual methode

Kualitas layanan perpustakaan esa unggul dari sudut pemustaka mahasiswa S1, S2,dan dosen menggunakan metode libqual = The quality of library services can be assessed from the user point of view this research aimed toassess the quality service of Esa Unggul University s library based on users desiredexpectations the study was conducted in Universitas Esa Unggul library