The rise and fall of uncitedness Charles A.Schwartz
 Artikel Jurnal
Serials and reference services
edited by Robin Kinder; Bill Katz
The Haworth Press, 1990
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Saunders, Anthony
Financial instutions management : a risk management approach
McGraw-Hill, 2008
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Strategic human resources management in health services organizations
edited by S. Robert Hernandez, Stephen J.O.Connor
Delmar/Cengage Learning, 2010
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The serials management handbook: a practical guide to print and electronic serials management
Library Association, 2000
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