Harrington, H. James
Total improvement management : the next generation in performance improvement
McGraw-Hill, 1995
 Buku Teks
Ilham Yahya
Perancangan indikator penilaian kinerja unit pengelolaan fasilitas (facility management) perbankan dengan pendekatan total facilities management = Designing performance assessment indicators of banking facility management using total facilities management approach
Fakultas Teknik Universitas Indonesia, 2014
 UI - Tesis (Membership)
Asep Ridwan
Penerapan total performance scorecard melalui pelaksanaan gugus kendali mutu dalam rangka meningkatkan kinerja terintegrasi : studi kasus di PT Inti Everspring Indonesia = Total performance scorecard implementation through quality control circle activity to improve performance with integrity : case study in PT. Inti Everspring Indonesia
Fakultas Teknik Universitas Indonesia, 2006
 UI - Tesis (Membership)
Panggalo, Engelbertus
Perbaikan pengukuran kinerja berbasis balanced scorecard untuk perusahaan berskala kecil menengah dengan metode topsis ahp total performance scorecard dan pay for performance = Improvement of balanced scorecard based performance measurement for small medium enterprise with topsis ahp total performance scorecard and pay for performance
Fakultas Teknik Universitas Indonesia, 2014
 UI - Tesis (Membership)
Validation of a model of total quality management performance measurement systems in the Uk
 Artikel Jurnal