Friska Arifiani
Analisis tingkat kepuasan masyarakat terhadap fasilitas ruang terbuka hijau di Alun-alun Kota Depok = The analysis of visitor’s satisfaction on green open space facilities of Depok City Town Square
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi Membership
Bambang Harmanto
Intelligence perspective customer satisfaction analysis toward PLN's service performance : case study PT PLN East Java distribution
Program Pascasarjana Universitas Indonesia, 2006
 UI - Tesis Membership
Sisiliana Savitri
Analisis Kepuasan Masyarakat Jabodetabek Terhadap Aplikasi KRL Access dengan Metode End User Computing Satisfaction (EUCS) = Analysis of Jabodetabek Community Satisfaction with the KRL Access Application Using the End User Computing Satisfaction (EUCS) Method
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership
Nurfirma Amini
Analisis identifikasi faktor kepuasan konsumen terhadap perbandingan minimarket dan warung = Consumer's satisfaction factor identification comparison analysis between minimart and warung
2013
 UI - Skripsi Membership
Esti Warastika
Analisis pengaruh service environments terhadap customer emotions, customer satisfaction dan behavioral intentions : studi kasus: pelanggan Klinik Perawatan Natasha Skin Care di Jabodetabek = The analysis of service environments influence to customer emotions, customer satisfaction and behavioral intentions : case study: customers of Natasha Skin Care Clinics in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership