MH and XMH : e-mail for users and programmers

The ePolicy handbook: desingning and implementing effective e-mail, internet and software policies/ Nancy Flynn

The e-policy handbook: rules and best practices to safely manage your company's e-mail, blogs, social networking, and other electronic communication tools

Analisis pengaruh permission e-mail marketing terhadap brand image dan perilaku konsumen Starbucks Indonesia = Effect of permission e-mail marketing on brand image and consumer behavior Starbucks Indonesia / Maria Malakalamere

The elements of e-mail style: communicate effectively via electronic mail / David Angell, Brent Heslop