Customer satisfaction and behavioral intentions
 Artikel Jurnal
Esti Warastika
Analisis pengaruh service environments terhadap customer emotions, customer satisfaction dan behavioral intentions : studi kasus: pelanggan Klinik Perawatan Natasha Skin Care di Jabodetabek = The analysis of service environments influence to customer emotions, customer satisfaction and behavioral intentions : case study: customers of Natasha Skin Care Clinics in Jabodetabek
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership
Adinindra Prasetyo
Analisis pengaruh restaurant atmospherics terhadap customer satisfaction dan behavioral intentions studi kasus terhadap upscale restaurant di jakarta h gourmet vibes = The influence of restaurant atmospherics on customer satisfaction and behavioral intentions case study on an upscale restaurant in jakarta h gourmet vibes
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi Membership
Gilang Widya Kartika
Analisis pengaruh hedonic value dan utilitarian value terhadap kepuasan konsumen, dan behavioral intentions, pada industri fast-casual Restaurant: studi pada Restoran Social House = Analysis of hedonic, and utilitarian values on customer satisfaction and behavioral Intentions, in the fast-casual restaurant industry: case of social house customer
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Tesis Open
Frinantika Novira
Analisis pengaruh Dining Factors terhadap Behavioral Intentions konsumen restoran khas Jepang : studi kasus Restoran Sushi Tei di Jakarta = The analysis of dining factors influence on behavioral intentions of Japanese Restaurant customer : case study of Sushi Tei Restaurant in Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi Membership